Privacy Policy

Optima Design & Build
Last Updated: March 21st 2026

Optima Design & Build (“Optima Design & Build,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it.

This Privacy Policy describes how we collect, use, and protect your information when you visit our website, use our services, or communicate with us.

By using our services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information that identifies you directly, including:

• Name
• Email address
• Phone number
• Address
• Company name
• Project details or inquiries

Non-Personal Information

Information that does not directly identify you, such as:

• Browser type
• IP address
• Device information
• Website usage data

We collect this information when you:

• Fill out forms
• Contact us
• Request a quote
• Use our website or services

LeadConnector-style systems also collect both personal and non-personal data to operate services effectively.

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Respond to inquiries and requests
• Send updates, estimates, and project communication
• Deliver marketing and promotional content (if you opt in)
• Operate and improve our website and systems

3. SMS & Communication Compliance (IMPORTANT)

By providing your phone number, you consent to receive:

• Service-related messages
• Appointment reminders
• Project updates
• Marketing messages (if opted in)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data and consent will not be shared with any third parties, except providers necessary to deliver messaging services.

You may opt out at any time by replying STOP.

4. How We Share Information

We do not sell your personal information.

We may share information only in the following cases:

• With service providers (CRM, hosting, communication platforms)
• To comply with legal obligations
• To protect our rights and prevent fraud

All service providers are required to protect your data.

5. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

Data may be retained longer if required for legal or regulatory purposes.

6. Data Security

We implement reasonable security measures to protect your information, including:

• Secure servers
• Access controls
• Data encryption where applicable

However, no system is 100% secure.

7. Your Privacy Rights

Depending on your location (especially California), you may have the right to:

• Request access to your data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

To exercise your rights, contact us below.

8. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Support marketing efforts

You can disable cookies in your browser settings.

9. Third-Party Services

Our website and systems may use third-party tools (CRM, analytics, messaging platforms).
These services operate under their own privacy policies.

10. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy at any time.
Continued use of our services constitutes acceptance of any updates.

12. Contact Information

Optima Design & Build
8939 S. Sepulveda Blvd. Suite 102 Los Angeles, CA 90045 

(310) 367-8527

[email protected]